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Frequently Asked

Questions

We prioritize your dog’s safety and comfort throughout the grooming process. While it is important to note that accidents can happen, our trained groomers use gentle techniques and are skilled in reading canine body language to ensure a stress-free experience.

Our groomers are trained in handling tools properly and know how to avoid sensitive areas like the quick when trimming nails. We also use top-quality products and take our time to prevent any injuries or discomfort.

We work closely with you before the grooming begins to understand your preferences. If you’re unhappy with the result, we’re happy to make adjustments before you leave to ensure your satisfaction.

Yes! Our de-shedding options remove dead fur and reduce the amount of shedding between grooming appointments, keeping your home fur-free for longer.

We have extensive experience with anxious dogs and use calming techniques, including a quiet environment and gentle handling, to reduce stress and ensure a positive experience.

We offer hypoallergenic, eco-friendly products for dogs with sensitive skin. Let us know if your dog has any skin conditions or allergies, and we’ll tailor our approach to their needs.

Grooming times vary depending on the services requested and your dog’s breed, but we aim to work efficiently without sacrificing care. We’ll give you an estimated time when you drop off your pet.